CovalentWorks professional services for B2B integration are available to assist your team. Based on your particular situation, you may want to have CovalentWorks supplement your team with skill sets and time that are not currently available within your company.

Our services are available to assist you with:

• Defining and executing programs that build more efficient relationships with your partners
• Fast implementation of our solutions and accurate configuration of your business's rules
• Integration of our solutions with your applications

CovalentWorks' proven Partner Efficiency Methodology has six steps.

1. Plan - Your partner base is reviewed for efficiency gains and priorities. Order, Accounting, collaboration and service goals are developed. Internal and external communication needs are identified.
2. Define - Your partner and your company requirements and business benefits expectations are reviewed and confirmed. Business processes are defined. Interfaces are confirmed. Key roles are assigned. Timelines are agreed upon.
3. Configure - CovalentWorks solutions are installed and set up. Business rules, security, data, and interfaces are completed. An initial group of company and partner users is trained.
4. Test - Transactions are exchanged between your and your partners. Production system readiness is verified.
5. Deploy - Remaining users are trained. Live transactions are closely monitored. Follow-up on efficiency gains is conducted.
6. Support - CovalentWorks Customer Care is available to help with questions and issues via phone, email, and CustomerCareNet.

We can help you build a team with a clear mission and goals that is tailored to your company's needs and opportunities. Our experience and methodology ensure success throughout each of above the six steps.

CovalentWorks' proven workshop approach is available for quickly completing steps 1. and 2. Our workshops bring together team members in a working environment that has the experience and tools necessary to

• address critical processes and issues
• establish the basis for practical solutions
• build the teamwork required for successful implementation

CovalentWorks offers training for team members, users, and partners. Experts are available for hands-on tutoring as well as more formal training. Training can help you reduce the time required to achieve efficiency gains and increase the speed of acceptance by company users and your customers.