A quick implementation was promised, it was delivered in 5 days, the price was very fair, and the on-going service is great."
More than eighty years ago Dawn Foods began as a small bakery in Jackson, Michigan. The bakery became known for its delicious doughnuts and flourished. Bakers from around the country asked for the recipe, but instead the founders decided to sell them the doughnut mix. Sales increased rapidly and the owners made the decision to focus on becoming an industrial bakery mix company.
Over the years, Dawn has continually transformed itself in order to provide the quality goods and services on which its customers depend. But throughout its evolution as a family business, the company has remained true to its core beliefs that every individual should take pride in all they do and the customer always comes first.
Dawn Foods has grown to serve approximately one hundred EDI trading partners. Most require Dawn Foods to receive Purchase Orders and send Invoices. A new requirement in 2014 was to provide Michaels Arts and Crafts with Advanced Shipping Notices (ASN’s) and Bar Code Shipping Labels so that the chain’s warehouses and stores can efficiently scan and receive incoming merchandise.
Christie Hardcastle already had a lot on her to-do list when this new requirement was announced. It was going to take many hours of special resources to comply with Michaels’ EDI requirement and Dawn Foods IT group was already stretched very thin.
Christie chose CovalentWorks based on their extensive experience with ASN’s and labels for Michaels and because the solution easily worked for them with their existing systems.
Purchase Order data is used to pre-populate ASN web forms which are reviewed by Dawn Foods and then transmitted to Michaels. The required bar code labels are populated from ASN data and then down loaded in PDF format for printing.
Christie summed up her experience with CovalentWorks: "I have to say I am impressed. A quick implementation was promised, it was delivered in 5 days, the price was very fair, and the on-going service is great.