Supplier Outreach provides you with the capability to contact and follow up with suppliers you have identified for EDI compliance. Supplier Outreach can be done completely by you or in collaboration with CovalentWorks. EDI supplier reporting provides monitoring of progress.
You will be able to upload supplier contact information with a CSV file or via a convenient web page.
Steps that can be done from your eSupplierWorks portal include:
- Sending a letter explaining your EDI compliance program to suppliers via broadcast email
- Sending a survey of EDI capability via broadcast email
- Following up on suppliers who have not responded to the survey via email and phone
- Referring non-EDI capable suppliers to CovalentWorks as your preferred, but not necessarily exclusive, EDI partner
- Tracking results of outreach including
- Supplier will test using their in-house EDI software
- or use CovalentWorks EDI service
- or uses another 3rd party EDI provider,
- or refuses to comply
- or no decision