Supplier Outreach provides you with the capability to contact and follow up with suppliers you have identified for EDI compliance. You will be able to upload supplier contact information with a CSV file or via a convenient web page.
Supplier Outreach can be done completely by you or in collaboration with CovalentWorks.
Steps that can be done from your eSupplierWorks portal include:
- Sending a letter explaining your EDI compliance program to suppliers via broadcast email
- Sending a survey of EDI capability via broadcast email
- Following up on suppliers who have not responded to the survey via email and phone
- Referring non-EDI capable suppliers to CovalentWorks as your preferred, but not necessarily exclusive, EDI partner
- Tracking results of outreach including
- Supplier will test using their in-house EDI software
- or use CovalentWorks EDI service
- or uses another 3rd party EDI provider,
- or refuses to comply
- or no decision