Last updated: July 1, 2018
Information We Collect
Information You Provide
We collect certain personal information about you that you provide to us directly through the Website. For example, you may provide personal information when you fill out the Website’s Contact Us Form, Quote Form or Ask A Question Form.
Personal information you may submit through the Website includes your name, e-mail address, and phone number you choose to disclose. Some forms on the Website may require that you provide certain personal information to submit the form. You may choose not to provide personal information in those cases, but this may prevent you from being able to use those features.
Information Collected Automatically
We may also automatically collect certain information about you when you access or use the Website (“Usage Information”). Usage Information may include IP address, device identifier, browser type, operating system, information about your use of the Website, and data regarding network-connected hardware (e.g., computer or mobile device).
The methods that may be used on the Website to collect Usage Information include:
- Log Information: Log information is data about your use of the Website, such as IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and related data, and may be stored in log files.
- Information Collected by Cookies and Other Tracking Technologies: Cookies, web beacons (also known as “tracking pixels”), embedded scripts, location-identifying technologies, device recognition technologies, and other tracking technologies (“Tracking Technologies”) may be used to collect information about your interactions with the Website. Brief descriptions of common Tracking Technologies are provided below.
- Cookies - A cookie is a small text file that is stored on a user’s device. Session cookies make it easier for you to navigate the Website and expire when you close your browser. Tracking cookies remain longer and help in understanding how you use the Website, and enhance your user experience. Cookies may remain on your hard drive for an extended period of time. If you use your browser’s method of blocking or removing cookies, some but not all types of cookies may be deleted and/or blocked and as a result some features and functionalities of the Website may not work. A Flash cookie (or locally shared object) is a data file which may be placed on a device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your device. HTML5 cookies can be programmed through HTML5 local storage. Flash cookies and HTML5 cookies are locally stored on your device other than in the browser and browser settings won’t control them. The Website may associate some or all of these types of cookies with your device(s).
- Web Beacons (“Tracking Pixels”) - Web beacons are small graphic images, also known as “internet tags” or “clear gifs,” embedded in web pages. Web beacons may be used, without limitation, to count the number of visitors to the Website, to monitor how users navigate the Website, and to count content views.
- Embedded Scripts - An embedded script is programming code designed to collect information about your interactions with the Website. It is temporarily downloaded onto your computer from our web server, or from a third party with which we work, and is active only while you are connected to the Website, and deleted or deactivated thereafter.
Some information about your use of the Website and certain third party services may be collected using Tracking Technologies across time and services, and used by us and third parties for purposes such as to associate different devices you use, and deliver relevant ads and/or other content to you on the Website and certain third-party services.
Information We Collect From Partners and Other Sources
Use and Disclosure of Personal Information
In general, we use your personal information to improve the Website, tailor the features to you, and to offer you additional information, opportunities, promotions, and functionality.
Your personal information may be disclosed to third-party service providers who work with us in order to provide some of the services on the Website and to help us communicate with you. Examples include analyzing visitor and usage data and providing customer service. Third-party service providers are not meant to use personal information except as necessary to provide the relevant services to us.
We may disclose your personal information if we believe that such disclosure is necessary:
- to comply with relevant laws or to respond to subpoenas or court orders served on us;
- to respond to requests by government agencies, including law enforcement authorities;
- to protect the rights, property, life, health, security, or safety of CovalentWorks, the Website or its users, or any third party.
Links to Third-Party Sites
This Website may contain links to other websites or services that are not controlled by CovalentWorks; these links are provided for your convenience and information. We are not responsible for any third party’s data collection or privacy practices, and we encourage you to review the privacy policies or notices posted on those third-party websites for further information.
Social Features, Advertising, and Analytics.
We may engage and work with service providers and other third parties to serve advertisements on the Website and/or on third-party services. Some of these ads may be tailored to your interest based on your browsing of the Website and elsewhere on the internet, sometimes referred to as “interest-based advertising” and “online behavioral advertising,” which may include sending you an ad on a third party service after you have left the Website (i.e., “retargeting”).
Ability to Unsubscribe
Should you receive a promotional email from us, you may opt out of receiving additional promotional email communications from us by following the unsubscribe instructions on the emails. You may also contact us directly at privacy@CovalentWorks.com. Please note that even if you opt out of receiving promotional communications from us, we may continue to send you non-promotional emails.
Ability to Opt Out of Tracking Technologies
Regular cookies generally may be disabled or removed using tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options so you may need to set them separately. Also, tools from commercial browsers may not be effective with regard to Flash cookies (also known as locally shared objects), HTML5 cookies or other Tracking Technologies. Please be aware that if you disable or remove these technologies, some parts of the Website may not work and that when you revisit the Website your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.
Your browser settings may allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, this Website is not designed to respond to “Do Not Track” signals received from browsers.
Ability to Opt Out of Analytics and Interest-Based Advertising
We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the Internet and online digital storage are not completely secure and we cannot guarantee the security of your information collected through the Website.
This Website is not intended for, nor targeted to, children under 13, and we do not knowingly or intentionally collect information from children under 13. If we learn that we have received information directly from a child who is under the age of 13, we will delete the information in accordance with applicable law.
Your California Privacy Rights
California law permits customers in California to request certain details about how their “personal information” (as defined by California Civil Code Section 1798.83) is shared with third parties for direct marketing purposes. We do not share personal information with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. Californians may request information about our compliance with this law by contacting us at privacy@CovalentWorks.com or by postal mail sent to 14515 Briarhills Parkway, #212, Houston, Texas 77077 (Attention: Legal Counsel). Your inquiry must specify “California Privacy Rights Request” in the subject line of the email or the first line of the letter, and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per California resident each year.
If you are visiting the Website from outside the United States, please be aware that CovalentWorks is based in the U.S. and the information we collect will be transferred to, processed, and stored on our servers in the United States. The data protection laws and regulations applicable to your personal data transferred to the United States may be different from the laws in your country of residence.