Rain Guard International
...CovalentWorks is different. They're really quick. I never have to give information on my account. They already know. I just send an email, they reply, and it's done."
For over 45 years, Rainguard International has provided superior coating solutions for an array of projects across the globe. During this time, they've established a well-earned reputation for manufacturing environmentally friendly, value-engineered products that shield against everything from graffiti to weather damage.
As a top-tier provider for numerous partners, Rainguard has experienced steady growth, which has paved the way for new relationships and big opportunities. As a result, the company developed new needs, which led them to seek innovative EDI solutions from CovalentWorks.
Over the years, Rainguard has successfully worked with companies of all sizes. When they recently began supplying products to Wal-Mart and other large vendors, however, they needed to upgrade their electronic data interchange capabilities.
"We had just brought on Walmart, and it was the first vendor which required EDI access," said Rainguard Office Manager Rosa Hernandez. "Then, we found out Home Depot required it, and soon realized we needed to upgrade our capabilities."
As Rainguard's growth led to new, profitable relationships, the company needed top-tier EDI solutions that would allow them to keep up. According to Hernandez, CovalentWorks provided exactly that, along with superior customer service that made the transition smooth and painless.
"They just have great customer service," she said. "You email other people and they never get back to you, but CovalentWorks is different. They're really quick. I never have to give information on my account. They already know. I just send an email, they reply, and it's done."
Now, Rainguard is fully-equipped to meet the needs of major corporate distributors, allowing the company to enjoy sustained growth and profitability. What's more, Rainguard has a reliable, long-term EDI partner in CovalentWorks to assist with any need, any time it's needed.
QuickBooks EDI Interface
Rainguard started out using the CovalentWorks interface with their Peachtree accounting system. When they converted to QuickBooks in late 2012 they immediately upgraded to the new interface. With more than ten active trading partners and 350 EDI documents per month they needed automation for PO and invoice processing and the QuickBooks Interface proved the perfect solution. Recently they switched to a QuickBooks hosted service and received excellent support from CovalentWorks in the transition and implementation of the QB interface on the hosted site.
According to Hernandez, the QuickBooks interface saves hours of time and she especially appreciates the option to import EDI orders as either sales orders or invoices.