Support

Customer Care

CovalentWorks is a client service driven company. We are dedicated to providing you with great service, training, and support. Requests are managed from first contact through final resolution by a U.S. based EDI specialist.

Add a new EDI trading partner

Please fill out this set up form to add a new EDI trading partner new trading partner form.

Questions

For efficiency and your convenience, CovalentWorks offers our clients two options. You may choose from phone or email:

E-mail

Send an e-mail to support@covalentworks.com for answers to your support questions

Phone

Call 800-496-3380 to speak with your Client Service Manager.

Fill in the blanks for an instant FREE QUOTE on the next page.

Responsive Support Staff

Fast and Simple Setup

Better Pricing




I'm Interested In a Personal Demo

Your privacy is important to us. We will not sell, rent, lease, or share your personal information.

EDI Solution Comparison

Comparison Item

MyB2B

B2BWorks

EDI Van
Web-based portal ✓
Interfaces to other systems Optional ✓
Complete turnkey solution: ✓ ✓*
GS1-128 bar code labels ✓ Optional
Web-based software ✓ ✓
Works with 3PL ✓ ✓
Phone and email support ✓ ✓
Training ✓ ✓
Online help ✓ ✓
Transaction mapping ✓ ✓
Trading partner testing ✓ ✓
EDI VAN, AS/2, FTP ✓ ✓ ✓

All EDI Solutions Also Include:

Access from Anywhere

Unlimited number of users

No annual fee, no maintenance fee

No fee per EDI customer per month

Month to month agreement, no long-term contract

*IT support required during testing for B2BWorks.

Can't Find What You're Looking For?

Ask A Question

  • Using a web based EDI program has saved our company time, money and a lot of headaches. Software updates and configurations are no longer a thorn in my side, thank you Covalent Works!

    Cher Gray-AlderferController, Christine Taylor Collection

  • Our switch to Covalent Works was a fantastic move for both us and our customers. Covalent has provided excellent cost effective service, and meets all our EDI needs. Thank you, and we look forward to the same great service for years to come.

    Brian DickeyPresident, Bio Clinical Labs