Zappos EDI Compliance

Zappos is an online shoe and clothing store that was established in 1999 and quickly built a reputation for outstanding customer service. The company was bought by Amazon for around $1.2 billion in 2009 and has become one of the biggest online shoe stores. Zappos has over 1,500 employees and revenue of over $1 billion. The company offers its customers shoes, handbags, glasses, clothing and other accessories.

EDI documents are transmitted over a connection protocol called a VAN (Value Added Network). Below are the EDI document types and labels that are required by Zappos and have been fully verified by CovalentWorks for accurate compliance with Zappos’s EDI requirements.

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Zappos EDI Requirements

GS1-128 (formerly called UCC-128) bar code shipping labels

Zappos requires several kinds of labels when suppliers ship orders. Some of these labels types are:

  • Single SKU
  • Mixed SKU
  • Single SKU Customized
  • Mixed SKU Customized

The ASN (Advance Shipping notice) will have extensive information about the items that are being shipped and how they are being transported. For example, the numeric gross weight, SCAC code, carrier name, tracking number, date and carrier assigned tracking number will be included as well as information directly from the purchase order.

Zappos uses the SOPI format for ASN’s. An SOPI (Shipment, Order, Pack (carton) and Item) ASN is also known as “Pick and Pack” because more than one type of item can be picked from the supplier’s shelves and packed into the same carton. Zappos uses several variations of SOPI ASN’s. Here are some examples:

  • Small package carrier such as UPS/FEDEX (with per carton tracking number)
  • LTL shipments (tracking number per shipment)
  • Truck load shipments (tracking number per shipment)

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Below is a sample of one of their labels:   

Zappos Barcode Shipping Label Examples

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